RETURN & EXCHANGE
Any product bought from Zareen Homes online store can be exchanged from the Online Store ONLY, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). This policy is applicable to local orders only.
For orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty.
For products on Sale, we do not offer exchanges unless we deliver the incorrect order.
Exchange Policy is only liable within 14 days after the goods are delivered
EXCHANGE PROCEDURE:
Zareen Homes does not offer an exchange/refund policy once the order is processed. However, you are eligible for an exchange if we have delivered a wrong item to you or the one you received is faulty or damaged. In that scenario, you can contact our customer services center by emailing us along with your order number for our customer care representative to schedule the right one for you.
ORDER CANCELLATION:
You may cancel your order at any time before the order has been processed. Once the order has been shipped, you will receive a shipping confirmation via email that will contain the tracking information. As soon as the product has been shipped, our exchange policy will be applicable. Zareen Homes has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors, or the credit card payment declined by the issuing financial institution.
Frequently Asked Question
At Zareen Homes, we understand that you may have questions about our products and services. Below, we’ve compiled a list of frequently asked questions to help you make the most of your shopping experience at the best online store in Pakistan for cookware and kitchenware
Do you offer cash on delivery (COD) services in Pakistan?
Yes, we do offer Cash on Delivery (COD) services for orders within Pakistan. This option provides you with the flexibility to pay in cash when your order is delivered to your doorstep. Please note that COD may have certain limitations depending on your location, so be sure to check the availability during the checkout process.
What are the shipping options and delivery times for orders in Pakistan?
We offer various shipping options to cater to your needs. Delivery times may vary depending on your location within Pakistan. Standard shipping typically takes 48 hours, while express shipping options are available for quicker deliveries. You can review the estimated delivery times and choose the option that best suits your requirements during the checkout process.
What is your return policy for customers at Zareen Homes?
We understand that sometimes a product may not meet your expectations. Our return policy allows you to return products within a specified timeframe, provided they meet certain conditions. Please visit our "Returns and Exchanges" page for detailed information on the return process, eligibility criteria, and any associated fees.
How can I track my order once it has been shipped?
We understand that sometimes a product may not meet your expectations. Our return policy allows you to return products within a specified timeframe, provided they meet certain conditions. Please visit our "Returns and Exchanges" page for detailed information on the return process, eligibility criteria, and any associated fees.
+92 335 2929816
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